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Frequently Asked Questions

AFTER-SALES-SERVICE



What guarantee ?

Our jewelry is guaranteed for 2 years. Upon receipt of your purchase we advise you to check: - your product compliance with the order placed - the good appearance of your product - the proper functionality of your product (clasp for necklaces and bracelets, bags, sprays products Beauty ... ect)

What should you do if an anomaly is detected?

If your product is defective, or does not comply, JDG World will replace or arrange for the repair of your product. You must contact our Customer Relations: Catherine ETIENNE in charge of the Customer Relations Service and ambassadors, order tracking. 06 98 93 24 86 serviceambassadeurs@jdgworld.biz - Have your references prepared help the research. Our customer service will give you the procedure to follow to treat the order.


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