CONDITIONS OF SALE
Catalogue » : designates
the vendor’s catalogues from which the Products are proposed.
Client » : designates
the person that buys Products offered by the vendor on the Website
and in the catalogues.
General Conditions» : designates
the general sales conditions of the Website.
Parties » : designates
jointly the vendor and the Client.
Product(s) » :
the goods being marketed by the vendor and available on the Website
and on the catalogues of the vendor, namely jewelry, luxurious
jewelry and fantasy jewelry, horology, fragrances, cosmetics or
beauty products, dietary, food supplements, clothing, leather goods.
the site available at the address www.jdgworld.biz.
The Website includes the infrastructure as well as the contents,
namely texts, sounds, and images, whether stationary or animated.
2: Scope - Enforceability
current General Conditions define the rights and obligations of the
Parties within the context of the sales of the Products being offered
on the Website or in the Catalogues.
exception of a written agreement, the dealings between the Parties
are governed exclusively by the present General Conditions.
contrary condition opposed by the Client will therefore be
unenforceable, unless otherwise expressly accepted by the vendor.
Client declares being aware of the present General Conditions and
accepts the rights and obligations thereto. Any order placed with the
vendor is governed by the present General Conditions.
The Products may be purchased by any person falling into the
conditions fixed under article 4.1.
3.2- The vendor will perform
his best efforts so that Product graphic representations on the
Website and on the Catalogues are as accurate as possible to the
Products themselves. However, taking into account the digital
presentation mode of the Products, it may be possible that the
perception by the Client of the Product photo representation do not
correspond exactly to the Product itself.
The Products being offered are valid as long as they are visible on
the Website throughout the validity of the Catalogues, up to the
limit of available stock.
In the event of a shortage of a
particular Product after the order has been placed, the Client will
be informed by email up to a maximum of 10 working days, except when
our supplier has its annual closing between the 3rd
and the 21st
of August, where the delay will in this case be 21 days.
moment on, if :
unavailable Product was the only Product being placed on the order;
the vendor credits the Client’s portfolio with an amount
equivalent to the amount of the order together with shipping fees,
or proceeds to a reimbursement by cheque to the Client, at his
unavailable Product is part of a global order in which other
Products are available, the vendor proceeds to the shipping of the
order and informs the Client that an amount equivalent to the value
of the unavailable product has been credited to his portfolio or a
cheque is sent to the client, at his request.
Clients who wish to place an order guarantee that they are aged 18 or
older, are fully entitled to use the credit card being used as
payment system and that this card gives access to sufficient funds to
cover all costs.
The purchase orders are made only through the Website from the form
5 : Price - Payment
The prices practiced by the vendor are those applicable at
the time of the order. The vendor may change those prices at any
time. The prices are inclusive of all taxes in euros and do not
include shipping fees, that may vary according to geographic
The exact shipping fee amount of the order will be
indicated when the order will be about to be validated. For delivery
outside of France, customs duties and/or other taxes may be
applicable. Those duties and taxes are not under the vendor’s
responsibility and will be borne by the Client under his entire
settlement of purchases will be realised by credit card on the
accepted credit cards are: CB, Visa, Eurocard and MasterCard.
Client’s credit card will be debited at the time of order
order will be considered as effective and therefore validated at the
time of online payment.
vendor reserves the right to refuse a delivery or to accept an order
coming from a Client who did not fully comply or partially comply
with his obligations to honour a precedent purchase order, or with
whom current payment litigation exists.
vendor has adopted the secured payment system SSL ATOS from Banque
Postale, ensuring confidentiality and security of banking
vendor has never access to personal and confidential information
related to the payment method. This is the reason why the Client’s
banking details are asked at the time of every order. In fact, only
Banque Postale has under its ownership the confidential information
(credit card number, validity date) that is not accessible by any
6 : Delivery
The vendor undertakes to deliver the ordered Products
within a maximum time delivery as stipulated for each Product and
indicated in the sales description on the Website or on the
In the event of Products orders to be delivered under
different dates according to their availability, the longest shipping
timeframe will be the one that will prevail.
the event of delays superior to seven (7) days, the Client will have
the possibility to cancel his order by sending an email to the Client
Service at the following email address: firstname.lastname@example.org.
In this case, if he receives the Product after his cancellation
request, he will have to refuse it stating “refused
for delay cancellation”.
this case, the vendor will proceed to the reimbursement of the
Product together with the shipping fees up to thirty (30) days from
the date of the order received. If the shipping delay is caused by an
external uncontrollable event or « force majeur » as
defined by French law, the vendor will inform the Client by email
that his cancellation request cannot be taken into account.
– Delivery areas
The vendor ships all packages everywhere in
continental France (including Monaco and Corsica) and in the
following countries: all EU countries, Black Africa, Middle East,
North and South America, Asia.
French departments overseas, shipping will be possible only by post.
In the event of shipping being asked for outside the Delivery
areas, the sale would automatically be cancelled and the Client would
be fully reimbursed from his purchase together with associated
shipping fees up to a maximum of thirty (30) days from the order.
– Delivery address
The Products will be sent to the delivery
address indicated by the Client during the order process. The Client
has always to choose his address of delivery and indicate a phone
number where he will be reachable by the Post (or transport company)
at the delivery hours in case that any problem might arise.
vendor’s responsibility will not be identified under any
circumstance if the package has been delivered to the indicated order
address, regardless of the person to whom the package has been
Every delivery is considered as being realised from the
moment the Product or the service is made available to the Client.
Without prejudice of the time allowed for the Client to his right of
cancellation as defined under article 8, it is his responsibility to
verify the shipment at the time of arrival and to make any reserve or
complaint that he considers justified, including to refuse the
package, if it is likely to have been open previously or contains
obvious marks of deterioration, or if the warranty tape sealing the
product has been violated.
reserves and claims must be made to the carrier by registered letter
with acknowledgment of receipt within three (3) working days
following the delivery of the Products. A copy will be immediately
addressed to the vendor. In this letter, the Client or his
representative will have to provide any justification regarding the
reality of the anomalies observed.
the Client will have to provide the vendor with readiness to proceed
to the ascertainment of those non-conforming observations and to
provide a solution to it. The Client will refrain from intervening
himself or a third party to this end. Otherwise, any complaint will
be automatically rejected.
7: Right of cancellation
In conformity with article L121-20
of the French Consumer Code,
all products sold are subject to a right of cancellation for a period
of seven (7) calendar days from the date of reception of the package.
return of the Products will be subject to a reimbursement equal to
the totality of amounts paid by the Client, that is to say the
purchase price of the Product(s) and the shipping costs.
return of a portion only of the Products will give right to a
reimbursement equal to the amount of the Product being returned and
the corresponding proportionate shipping cost of these Products.
fees and risks related to Product return are to be borne by the
Client. The Products must be returned in good state, complete and
appropriately protected, with a transport mode offering guarantees
similar to those proposed for the initial shipping.
World – Client Service
The reimbursement of the Client will be executed under the best
possible timeframe and up to a maximum of thirty (30) days starting
from the date of reception by the vendor of the request of exercising
the right of cancellation, under the reserve that the Product has
been returned to the vendor.
warrantees linked to the Products include non-compliance defects and
hidden defects and no Client will be entitled to benefit from a wider
guarantee than what is inscribed. In the event of non-compliance of
the delivered Product, the Client will be able to require the Product
being repaired or replaced.
will have to send an email to the following email address:
the Product repair or replacements is impossible, the Client will be
able to return the Product and receive the reimbursement of the
purchase price or keep it and be given back part of the purchase
price. Where appropriate, the Products have to be returned in good
condition and appropriately protected, with a transport mode
presenting warranties similar to those proposed in the initial
Ambassadors ClientService will provide him with information and
documents allowing him to perform the return of the Products.
any event, these provisions do not prevent the Client to benefit from
his right of cancellation, as supervised by the article 11 of the
present General Conditions.
Exclusion of liability
vendor’s guarantee does not cover the following cases:
9: Intellectual property
Website is the property of the vendor.
elements of the Website (texts, comments, publications, illustrations
and images, whether visual or sound…) , are protected to the right
of copyright holder, brand property, patents rights, and for the
whole world. They are exclusive property of the vendor. As a result,
they cannot be reproduced, exploited, or used under any right.
10: Personal data
information regarding titular Client information is essential for the
treatment of orders.
are confidential and will not be used by the vendor’s internal
services other than for the treatment of orders and to reinforce and
customise communication, namely by letters/ information emails as
well in the context of customising the Website according to
preferences noted by users. The Clients have the possibility to
refuse without any fees, except those linked to the refusal
transmission, to the use of their data and this applies each time
that a message is sent to them. For this end, they only need to write
an email to the following email address:email@example.com
any case, the Clients can always forward a request to the email
mentioned above so that communications end, without them having to
pay any fees other than those linked to the transmission of his
Website is under conformity with applicable French and European
legislation regarding the protection of private life and personal
data and is the object of a declaration with the Commission Nationale
de l’Informatique et des Libertés under number under
conformity with computing law and liberties of 6 January 1978
modified by the law of 6 August 2004, the Clients have at any time,
the right to access, modify, or delete some personal data concerning
modify personal information and/or cancel their account, the Clients
may send a message to firstname.lastname@example.org
Clients may also execute a right of objection.
The Products proposed are under conformity with French legislation
under effect and the applicable norms in France. The vendor’s
responsibility may not be engaged in case of non respect by the
Client of the legislation of the country where the Product is used
(for example, in case of Product prohibition). It is the Client’s
responsibility to verify with local authorities about import
possibilities or the use of the Products that he considers ordering.
In case of purchasing for professional use, the vendor will not bear
any responsibility for any indirect damage, business loss, profit
loss, lack of luck, damages or charges, that may arise from the
purchase of the Products.
The total or partial impossibility to
use the Products, namely for a cause of material incompatibility,
cannot entitle any right of compensation or reimbursement or
questioning of the vendor’s responsibility.
The vendor will not be held responsible for damages of any kind,
whether immaterial or physical, that would result from the Products
The vendor’s responsibility will, under any circumstance, limited
to the amount of the order.
The vendor shall not be held responsible for the non-execution of the
contract concluded in the event of being out of stock or product
unavailability, force majeure, disturbance or total or partial strike
from the postal services and means of transport and/or
communications, floods, fire.
12: Modifications to the General Conditions
vendor reserves the right to modify the General Conditions. All new
versions will be reported by a specific mention on the Website.
13: Applicable law and litigation
General Conditions are subject to French law. When a problem arises,
the Client must in the first place contact with the Ambassadors
Client Service to the following email address in order to obtain a
satisfactory solution: email@example.com
litigation with be under exclusive competence from the location of
JDG World’s head office, therefore in Montpellier, France.